REFUND POLICIES
MERCHANDISE:
All sales are final.
YOGA/MEDITATION PASSES & MEMBERSHIPS:
All sales are final. Class Pass and Membership expiration dates may be extended a maximum of 6 months if the client is unable to participate in class for medical reasons (must be validated by a note from your licensed medical provider).
IN-STUDIO WORKSHOPS, EVENTS, REIKI I & II CLASSES:
1. All sales are final.
2. If a client cancels at least 48 hours prior to an event, account credit will be given.
3. If a client cancels on the day of event or fails to appear, no credit will be issued.
ONLINE (LIVE-STREAMED) WORKSHOPS:
All sales are final.
TEACHER TRAINING & OTHER CERTIFICATIONS:
1. Please check the course description in MindBody or call us at 203-345-7747 to ensure you know the refund deadline for the specific training/certification course you plan to take.
2. Before the refund deadline: Refunds will be issued only for medical reasons (validated by a note from your medical provider).
3. After the refund deadline: Account credit will be applied, only for medical reasons (validated by a note from your medical provider).
RETREATS:
1. If you have to cancel your retreat enrollment, please inform us as soon as possible.
2. Due to the unique payment requirements of each retreat house/resort, each retreat has a specific deadline by which all fees that have been paid will be nonrefundable, regardless of the reason. Please check the retreat description in MindBody or call us at 203-345-7747 to ensure you know the refund deadline for the specific retreat(s) you plan to attend.
3. Once a retreat begins, all fees paid will be nonrefundable.
4. If you cannot reach the retreat due to unforeseen circumstances such as strikes, road closures, delayed, cancelled or missed flights, retreat fees are unfortunately nonrefundable.
APPOINTMENT CANCELLATION POLICY
Appointments (private sessions) cancelled fewer than 24 hours in advance will result in a charge equal to 50% of service amount. "No Shows" will be charged 100% of service amount. Due to the length of Holistic Wellness Visits and Reiki sessions, cancelling these appointments within 2 hours of time of appointment is equivalent to a “No Show” and will be charged as such.
MERCHANDISE:
All sales are final.
YOGA/MEDITATION PASSES & MEMBERSHIPS:
All sales are final. Class Pass and Membership expiration dates may be extended a maximum of 6 months if the client is unable to participate in class for medical reasons (must be validated by a note from your licensed medical provider).
IN-STUDIO WORKSHOPS, EVENTS, REIKI I & II CLASSES:
1. All sales are final.
2. If a client cancels at least 48 hours prior to an event, account credit will be given.
3. If a client cancels on the day of event or fails to appear, no credit will be issued.
ONLINE (LIVE-STREAMED) WORKSHOPS:
All sales are final.
TEACHER TRAINING & OTHER CERTIFICATIONS:
1. Please check the course description in MindBody or call us at 203-345-7747 to ensure you know the refund deadline for the specific training/certification course you plan to take.
2. Before the refund deadline: Refunds will be issued only for medical reasons (validated by a note from your medical provider).
3. After the refund deadline: Account credit will be applied, only for medical reasons (validated by a note from your medical provider).
RETREATS:
1. If you have to cancel your retreat enrollment, please inform us as soon as possible.
2. Due to the unique payment requirements of each retreat house/resort, each retreat has a specific deadline by which all fees that have been paid will be nonrefundable, regardless of the reason. Please check the retreat description in MindBody or call us at 203-345-7747 to ensure you know the refund deadline for the specific retreat(s) you plan to attend.
3. Once a retreat begins, all fees paid will be nonrefundable.
4. If you cannot reach the retreat due to unforeseen circumstances such as strikes, road closures, delayed, cancelled or missed flights, retreat fees are unfortunately nonrefundable.
APPOINTMENT CANCELLATION POLICY
Appointments (private sessions) cancelled fewer than 24 hours in advance will result in a charge equal to 50% of service amount. "No Shows" will be charged 100% of service amount. Due to the length of Holistic Wellness Visits and Reiki sessions, cancelling these appointments within 2 hours of time of appointment is equivalent to a “No Show” and will be charged as such.